TERMS & Conditions

The boring but important stuff

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.

Legal Notice
All notices from Roto VR to You may be posted on our website and will be deemed delivered within thirty (30) days after posting or emailing. Notices from You to Roto VR shall be made either by e-mail, sent to the address we provide on our website, or first class mail to our address at:

Devonshire Business Center,
Devonshire House,
Manor Way,
England WD6 1QQ

Delivery shall be deemed to have been made by You to Roto VR five (5) days after the date sent.

All content appearing on this website is the property of: Roto VR Ltd Copyright © 2016 Roto VR. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2016 Roto VR. All rights reserved.

All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Rot VR.  Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Roto VR or any third party, except as expressly granted herein.

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Roto VR and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Roto VR believes that customer conduct violates applicable law or is harmful to the interests of Roto VR and its subsidiaries.

Privacy Policy
Roto VR's use of personal information that you may submit to Roto VR through this website is governed by the Roto VR Privacy Policy. We respect our customer's right to privacy and will not share any personal information exchanged with our company unless mandated by law. Consumer AgreementAll Roto VR products carry a defect period of 90 days from date of purchase and a manufacturer part warranty of 1 year

Shipping & Delivery
Delivery Signature will be required unless requested otherwise by the customer (customer will then assume liability of any lost or stolen shipments as a result). *Customer also assumes liability for any additional charges for having to “re-deliver” product when customers are not available to sign on initial delivery attempt. Orders will be re-credited for the full amount of both the product and any shipping fees incurred if cancellation/return is approved or results from one of the following instances [resulting in cancellation of the sale]:
(a) The order was cancelled by the customer and rejected at time of delivery
(b) The order was shipped erroneously by Roto VR Ltd.
(c) The order was Lost in Transit by Roto's Freight Carrier (w/ standard Delivery Signature required). At this time, Roto VR ships merchandise to locations within the United States and U.S. territories, including Alaska*, Hawaii*, Puerto Rico*, Guam*, and the US Virgin Islands* [*Additional S/H Pricing May Apply]. Additionally, Roto VR ships merchandise to Europe*, Middle East*, Canada* and Mexico*, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

All Roto VR products carry a defect period of 90 days from date of purchase and a manufacturer part warranty of 1 year. Pre-orders will be shipped once the Product has been received at our local distribution centres.  After which time, each Order will be fulfilled within 1-5 business days upon receipt of the order [most orders will be processed in 3 days]. Shipment Notification with tracking number will be provided by e-mail once processed. Special/expedited handling services are available, but are subject to any additional fees involved [*please contact us for a courtesy quote for any expedited shipping services]. For expedited handling, these orders need to be received/approved by 10am PST [especially for orders involving same day processing requests] – additionally, availability of these services are subject to Roto VR holiday and office schedule as well. Roto VR has been designed for personal home use and is not designed for the robust environment of a typical 'arcade machine', often reffered to as out-of-home.  Please note Roto VR may offer an out-of-home solution in the future. Warranties do not cover misuse of product.

Sales Tax
Roto VR charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

The Content included in this website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this website. Roto VR makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this website, you assume the risk that the Content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. ROTO VR SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL ROTO VR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  

-- OR Depending on State --  

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this website is provided by the advertiser or manufacturer only, and not by Roto VR.  

The references and descriptions of products or services within the website materials are provided "as is" without any warranty of any kind, either express or implied. Roto VR is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this website or of any of the products or services described hereon.  

The descriptions of, and references to, products, services and companies on this website are the sole responsibility of the companies providing the information ("advertisers"), and not Roto VR.

The inclusion of material on this server does not imply any endorsement by Roto VR, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.  

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Roto VR tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy
All Sales Are Deemed Final Once They Leave Our Warehouse – All Roto VR products carry a defect period of 90 days from date of purchase and a manufacturer part warranty of 1 year, however this does not include full returns of the product - any and all full returns will require *Pre-Approval before a complete return and credit will be accepted [*further information may be required for approval] – Roto VR will accept rejected, “pre-approved” order cancellations or returns for unopened packages and unassembled products only, and any such approved returns/rejections should occur “at” time of delivery.